Digital event management.

Digital event management: Opticians Atol organise four events a year for all their franchisees.
To bring all the content for an event together in a single channel, Atol chose Netisse and its Welcome Event solution.
This means that all participants can access all the information relating to the event in which they are taking part from their smartphone..

A complete programme so participants can enjoy every activity they want

The Atol-Event mobile app has two different activity programmes :

A general programme with the main stages of the event (arrival, meal, evening, departure)
A personalised programme containing only those activities for which the participant has pre-registered

In this way, participants are guided throughout the event.

A dedicated directory for each event

Each event has its own directory of all registered participants.
This makes it very easy to contact any other participant or the staff directly via the integrated chat system.

A satisfaction survey to identify areas for improvement

Incorporating the satisfaction survey directly into the app means that the response rate is much higher.
All the responses can be viewed from the Welcome Event Back Office.

An app designed especially for Atol

Other features have been added at Atol's request, including an interactive map, a history of notifications received and a QR Code scanning game.
In all cases, Netisse has adapted to requests to enable the Atol-Event application to best meet the needs of users and participants at Atol events.